Here answers you will feel interest to see

Pre-inquiry issues

1.Could we custom glass from my ideas?

Sure, we offer OEM/ODM service for glass customization including Material / Size / Printing / Coating / Tape base on your requirements.

2.What’s the samples and order lead time?

Samples:3-5 working days

Orders: 10-15 working days

The actual finish date base on different technologies and will be offered in 1 working day.

3.What’s the MOQ, could you accept small orders?

We don’t have requirement on MOQ, both sample order and bulk order are welcome.

(The bulk order price is more cost effective because screen / jig etc are fixed expense)

4.Can we get a sample for quality verification?

Sure, we could offer stock samples for your verify as free.

Customization samples incur charge and it can be returned in mass production.

5.How to guarantee the transportation safety?

Our packaging way first protective 1.Film lamination, 2.EVA, 3.Carton, 4.Plywood box(No need fumigation) , we have been shipped oversea for 10 years without accident happen.

6.What information should be shared to get a quotation?

A.During design stage:

*What’s the glass application.

*The treatment requirements / What effect to meet.

*What’s the samples & order quantities.

(We could design a drawing including all discussed requirements for your verification)

B.Existing design / product:

*The drawing in CAD/Editable PDF, glass brand, thickness, tolerance and other treatments like silk print, chamfer, thermal / chemical tempered etc.

*Customization service like AR(anti-reflective), AG(anti-glare), AF(anti-fingerprint), 3M tape, film lamination etc.

*Both samples and order quantities.

7.If we receive the cargo with problem, how we can do?

A.If the problem caused by us no matter wrong production / unsafety package, we will take up our responsibility to solve including free replacement / refund.

B.If the problem caused by customer side, we could give some discounts to remake them.

Production service concern

1.The production process？

Cutting → CNC(edge treatment/cut hole) → Tempering(thermal/chemical) → Silk print → tape adhesion → other surface treatment(AR/AF/AG etc).

2.How to choose tempering method, thermal or chemical?

Thickness≤3.2mm, recommend chemical tempered(surface toughened meet 6~8H).

Thickness≥3.2mm, recommend thermal tempered(safety glass, become particle when break)

3.Except silk print, what surface treatments can still offer?

AR(Anti-reflective), can improve 3-4% light transmittance in single side.

AG(Anti-glare), different haze/transmittance optional.

AF(Anti-fingerprint), can improve the clean of glass, usually apply behind AR coating for protection layer purpose.

Also, we could offer anti-fog / anti-scratch treatments etc.

Payment & shipment

1.Payment

We could support T/T, Paypal, credit card, etc.

Samples:100% prepaid

Order: 30% deposit + balance before shipment.

2.Shipment

Term:EXW, FOB, CIF

We have got our own agent cooperated for more than 15 years in sea / air / rail / express to guarantee the transportation safety, or your specify agent