Here answers you will feel interest to see

Pre-inquiry issues

1.Could we custom glass from my ideas?

Sure, we offer OEM/ODM service for glass customization including Material / Size / Printing / Coating / Tape base on your requirements.

2.What’s the samples and order lead time?

Samples:3-5 working days

Orders: 10-15 working days

The actual finish date base on different technologies and will be offered in 1 working day.

3.What’s the MOQ, could you accept small orders?

We don’t have requirement on MOQ, both sample order and bulk order are welcome.

(The bulk order price is more cost effective because screen / jig etc are fixed expense)

4.Can we get a sample for quality verification?

Sure, we could offer stock samples for your verify as free.

Customization samples incur charge and it can be returned in mass production.

5.How to guarantee the transportation safety?

Our packaging way first protective 1.Film lamination, 2.EVA, 3.Carton, 4.Plywood box(No need fumigation) , we have been shipped oversea for 10 years without accident happen.

6.What information should be shared to get a quotation?

A.During design stage:

*What’s the glass application.

*The treatment requirements / What effect to meet.

*What’s the samples & order quantities.

(We could design a drawing including all discussed requirements for your verification)

B.Existing design / product:

*The drawing in CAD/Editable PDF, glass brand, thickness, tolerance and other treatments like silk print, chamfer, thermal / chemical tempered etc.

*Customization service like AR(anti-reflective), AG(anti-glare), AF(anti-fingerprint), 3M tape, film lamination etc.

*Both samples and order quantities.

7.If we receive the cargo with problem, how we can do?

A.If the problem caused by us no matter wrong production / unsafety package, we will take up our responsibility to solve including free replacement / refund.

B.If the problem caused by customer side, we could give some discounts to remake them.

8.Why I trust Weiman as my partner?

Weiman believes good quality, price and service not from speak out by ourselves but from other customers' true experiences.

Here are some comments from our customers.

1.This customer comes from US.

2.This customer comes from Italy.

3.This customer comes from US.

4.This customer comes from US.

5.This customer comes from Netherland.

We always believe customers' trust is the key factor to win long term cooperation.

9.Why correct glass OEM so important?
Some customers pursue low price but always met quality problem.
 
To glass, it's not an expensive part compare to whole product but it's the product's key appearance.
 
Below picture shows poor quality and our quality comparison.
Why such quality will produces out? Let me explain to you:
 
1.In market, there are many different size of glass OEM from several people to thousands.
 
   The price for large-size OEM in very high but quality couldn't pledged for small size OEM.
 
2.Let's analyze one by one:
 
   To toughened, it usually needs 6 hours for chemical reaction but some OEM not toughened / reduce time to save cost.
 
   To edge breakage, some OEM's capacity only suitable for lower requirement products, it's a challenge for them to have high quality control.
 
   To silk screen print, it's important in environment not only machine, dirty / dusty situations will cause dot, dirt etc, cleaning on glass also important.

Production service concern

1.The production process？

Cutting → CNC(edge treatment/cut hole) → Tempering(thermal/chemical) → Silk print → tape adhesion → other surface treatment(AR/AF/AG etc).

2.How to choose tempering method, thermal or chemical?

Thickness≤3.2mm, recommend chemical tempered(surface toughened meet 6~8H).

What's chemical toughened?(The picture tells)

Chemical toughened

Thickness≥3.2mm, recommend thermal tempered(safety glass, become particle when break)

What's the thermal tempered?(The picture tells you)

3.Except silk print, what surface treatments can still offer?

AR(Anti-reflective), can improve 3-4% light transmittance in single side.

AG(Anti-glare), different haze/transmittance optional.

AF(Anti-fingerprint), can improve the clean of glass, usually apply behind AR coating for protection layer purpose.

Tape, we offer different kinds of 3M or other brands tapes custom cut,  adhesive to glass process to meet customer's need.

Also, we could offer anti-fog / anti-scratch treatments etc.

Payment & shipment

1.Payment

We could support T/T, Paypal, credit card, etc.

Samples:100% prepaid

Order: 30% deposit + balance before shipment.

2.Shipment

Term:EXW, FOB, CIF

We have got our own agent cooperated for more than 15 years in sea / air / rail / express to guarantee the transportation safety, or your specify agent